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Privacy Policy

Last Updated: August 1, 2025

Your privacy is critically important to us at Pure Process. This Privacy Policy outlines how Pure Process (referred to as "we", "us", or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the Pure Process website (www.thepureprocess.com) and our services. We are committed to protecting your personal information and ensuring compliance with applicable Indian data protection laws.

1. Information We Collect * Personal Identification Information: We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site related activities. * Non-Personal Identification Information: We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. * Cookies: Our Site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

3. How We Use Collected Information * Pure Process may collect and use your personal information for the following purposes: * To process payments: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. * To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently. * To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site. * To improve our Site: We may use feedback you provide to improve our products and services. * To run a promotion, contest, survey or other Site feature: To send you information you agreed to receive about topics we think will be of interest to you. * To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

4. How We Protect Your Information * We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. * Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

5. Sharing Your Personal Information * We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. * We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Third-Party Websites * You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browse and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

7. Your Rights (Applicable under Indian Law) * Under Indian law, you have certain rights regarding your personal data. These may include the right to access, correct, or delete your personal information, or object to its processing. To exercise any of these rights, please contact us at [Your Customer Service Email - e.g., support@thethepureprocess.com]. We will respond to your request in accordance with applicable laws.

8. Changes to This Privacy Policy * Pure Process has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Your Acceptance of These Terms * By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.